How well has your IT support company been looking after you during lockdown?
We’ve been talking to many of business owners and managers around here, over the last few weeks. And we’ve heard some real horror stories about slow IT support companies
Of course, the lockdown was so sudden, that everyone was caught on the hop. Just like all IT support companies, we had the busiest fortnight in our history.
But critically, we put our clients first. And made sure that all our clients and their teams were set up correctly for safe, secure at home working.
Then we phoned them regularly, to see what frustrations they had working from home. And of course we did whatever we could to help fix all problems.
We’ve been so humbled to receive fantastic praise from our clients. Like this:
Mark and the team are always available to help with any IT related issue or problem or just to give friendly help and advise, nothing seems too much trouble. Its great to have such professional backup
We have used Marks company for many years and they have never failed us. A very fast and reliable service indeed. Five Stars
Quick to respond
Quick to respond, computer fixed very rapidly. Pleasure to deal with.
Excellent service & solved the problem with my hardware. All done within a week for a fair price.
Exceptional Service from IT ADDICTS
Mark is professional, efficient, kind and incredibly patient!
I will definitely be using IT ADDICTS again and have no hesitation in recommending their services.
Reliable, Efficient, Fast Service
As a business we have relied on IT Addicts for many years to resolve any IT issues. They have always provided a reliable, efficient, and fast service, working both onsite and remotely to keep our service running smoothly and safely. Would highly recommend.
If you’re even slightly dissatisfied with your current IT support company, we really should talk.
You don’t owe them anything. And they’re not going to get any better in the months ahead.
Sorry to talk straight, but it’s true. Many IT support companies used this as a time to shine and really looked after their clients. But a few others just got idle and lost the plot.
This lockdown has shown business owners and managers that IT is a necessity not a luxury. Now let us show you just how important great IT support is.
I’ve made it easy for us to have a short conversation. You can see my live calendar, and book a 15 minute call at a time that suits us both.